Picking a pon site host is harder than picking a non porn site host. First off a lot of web hosts won’t accept porn sites so that narrows down the field considerably.
The thing everyone tells you is the host needs to have 99.9% uptime. Sure that’s important but it’s not the most important. Hell, I have a non porn host, that shall be nameless, at least until tomorrow.
Supposedly a good host but…….the usual when there is a problem. What you hear is “It’s your fault your sites don’t work. Plus all your htaccess files are wrong.” Lol, now how that could be I have no clue as I hadn’t touched anything for 6 months after I got it working.
After searching for awhile I finally found the address for their support. Believe it or not there was no phone number listed for support. So I emailed support and got back an email that said essentially, here, this will fix it as your htaccess is all wrong.
Now I knew what they sent wouldn’t fix it but I tried it anyway. Then I emailed them back and told them their fix didn’t work. Then they emailed me another fix they said would solve the problem and I emailed them back, very irritated, asking them if they tested their own damn fixes before they sent them out. Obviously not as it didn’t work.
Then I tried to find out what they hell they had changed and support said nothing had changed. By now I’m really pissed because I know they are lying. If I haven’t changed anything they had to have changed something. Besides I was pissed about the poor support and the non tested, non working fixes.
Told them if they sent me another one that didn’t work I was going to leave their hosting. Naturally I got another one that didn’t work so I sent a nasty email back telling them to have a supervisor call me. Guess what, no call.
The next day I got lucky and some guy answered the phone at the billing dept. He did what he could and got it back so at least I could work on the problem THEY CAUSED. He informed me they had installed a new C-panel and it had broken lots of things.
I figured I could fix it so I spent a week trying different things to no avail. Sunday morning I couldn’t log in to my account with ftp so I got really pissed. Tryed the button for live support and guess what? Nobody fucking there. So I emailed support again, bitching about that problem.
Told them not to bother me with emails and non fixes, that I’d know when it was fixed. Naturally they ignored me and sent email anyway. Oops, delete as I didn’t want to deal with their idiotic crap.
This morning I found a new host, backed up my databases and gave them until tomorrow at 6 PM CDT to get it fixed or I’m gone. Supposedly a big outfit and recommended by some god damned guru who wouldn’t know good hosting if he saw it.
So, support is even more important than uptime. There damn site is up by my main domain and 4 subdomains don’t work correctly. Counts as uptime for their stats but it sure as hell doesn’t count as uptime for mine.
Be damn sure you check out their support before you go with any host. If it’s not fixed by tomorrow night I’ll reveal what great host this is. Yes, I’m an asshole but I refuse to waste any more of my time dealing with idiots who keep telling me the problem is mine when they know it’s not.